Get in Touch 🐾
We're a small team of real dog people, and we're always happy to help — whether it's order questions, product advice, or anything else.
Email: support@pupandparcel.co.uk
Phone: +44 7450 573274
Response time: we aim to reply within 1–2 working days.
Before you get in touch, you might find a quick answer on our FAQ page or our Track My Order page.
If your message is about an existing order, please include your order number, full name, and the email address used at checkout — it helps us sort things out faster.
You can also find us on TikTok and Instagram @pupandparcel.
Pup and Parcel is a trading name of The Mind Gauge Ltd, registered in England & Wales (Company No. 15075504).